IT Implementation Specialist

7.500 - 9.000 PLN gross

Warsaw / Remote

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What will you be responsible for?

  • Implementations, integrations and configuration of our FAMOC manage system, both remotely and at clients’ premises,
  • creating and updating pre-implementation and as-built documentation,
  • conducting system trainings – both remotely and at clients,
  • training in system installation and server maintenance – remotely and at customers’ premises,
  • consulting and analysis of customer requirements,
  • analysis of reported problems and searching for possible solutions in cooperation with testers and programmers,
  • escalation of applications and cooperation with a team of developers on more complex issues,
  • escalation of incidents and cooperation with external service and equipment providers,
  • cooperation with teams of programmers and testers,
  • developing an IT knowledge base and documenting known problems,
    suggesting improvements to our processes and procedures.

What should you have?

  • Analytical thinking and problem solving skills,
  • knowledge in the field of IT / mobile technologies,
  • good knowledge of RHEL / CentOS and SQL language,
  • knowledge of issues related to the network environment (LAN / WAN),
  • communicative English,
  • very good work organization,
  • assertiveness and self-reliance,
  • knowledge of scripting languages (Bash, PowerShell, PHP, Python),
  • knowledge of MS Windows Server, Microsoft Exchange, MS Certificate Authority, VMWare,
  • experience in working with notification handling systems (e.g. Freshdesk, OTRS, Jira),
  • at least 1 year experience as implementation specialist.

You'll get extra points for:

  • ITIL Foundation certificate,
  • Microsoft certificate (e.g. Active Directory, Exchange, Windows Server),
  • RedHat certificate (Red Hat CSA, Red Hat CE),
  • OCP Database Administrator certificate,
  • MySQL certificate,
  • driving license B category.

What do we offer?

In Famoc you will find helpful people, no corporate structures, interesting technologies and stable work in a globally operating company. We work with large brands such as Samsung, Google and Apple, and our clients include Polish Post, Lotos or … the king of Spain (;

We are a transparent company and this is also how we approach our employees – both current and potential ones. Our salary regulations are known to all employees and we conduct evaluation interviews with a guaranteed raise twice a year! In addition to the vertical promotion, we also give our employees the possibility of horizontal promotion, i.e. changing the team or a project.

And on top of that is the benefits package that can be found below!

Who'll recruit you?

This recruitment is carried out by Alicja Okuniewska from the HR team. To learn more about what the recruitment will look like, check the Careers at Famoc page or contact Alicja.

Benefits

life insurance and private medical care

Multisport co-finance

training budget

table football, xbox and darts

fresh fruits on Wednesdays

onboarding & lunch with CEO and manager on 1st day

numerous bonding events

flexible hours and possibility to work remotely

flexible forms of employment

convenient office location

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