IT Implementation Specialist

6.000 - 8.000 PLN gross

Warsaw

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What will you be responsible for?

  • Wdrożenia, integracje i konfiguracja naszego systemu FAMOC manage, zarówno zdalnie, jak i u klientów,
  • tworzenie oraz aktualizowanie dokumentacji przedwdrożeniowej i powykonawczej,
  • conducting system trainings – both remotely and at clients,
  • szkolenia z instalacji systemu i utrzymania serwerów – zdalnie i u klientów,
  • doradztwo i analiza wymagań klienta,
  • analysis of reported problems and searching for possible solutions in cooperation with testers and programmers,
  • eskalacja zgłoszeń oraz współpraca z zespołem programistów w bardziej złożonych kwestiach,
  • escalation of incidents and cooperation with external service and equipment providers,
  • cooperation with teams of programmers and testers,
  • developing an IT knowledge base and documenting known problems,
  • suggesting improvements to our processes and procedures.

What should you have?

  • Analytical thinking and problem solving skills,
  • knowledge in the field of IT / mobile technologies,
  • good knowledge of RHEL / CentOS and SQL language,
  • knowledge of issues related to the network environment (LAN / WAN),
  • communicative English,
  • very good work organization,
  • assertiveness and self-reliance,
  • knowledge of scripting languages (Bash, PowerShell, PHP, Python),
  • knowledge of MS Windows Server, Microsoft Exchange, MS Certificate Authority, VMWare,
  • experience in working with notification handling systems (e.g. Freshdesk, OTRS, Jira),
  • at least 1 year experience as implementation specialist.

You'll get extra points for:

  • ITIL Foundation certificate,
  • Microsoft certificate (e.g. Active Directory, Exchange, Windows Server),
  • RedHat certificate (Red Hat CSA, Red Hat CE),
  • OCP Database Administrator certificate,
  • MySQL certificate,
  • driving license B category.

What do we offer?

  • Salary: 6.000 – 8.000 PLN gross a month,
  • life insurance,
  • Multisport co-finance,
  • training budget,
  • flexible working hours,
  • flexible forms of employment,
  • numerous bonding events,
  • traveling involved,
  • convenient office location (Office Spaces, ul. Marszałkowska, Warsaw).

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