Windows Management

The postal sector reliability depends on its ability to ensure thatdeliveries are made in an efficient manner. It’s key for the postmen to have a mobile tool to capture proofof delivery effectively, froma single easy-to-use device. Our customer – post office – had some challenges that needed to be addressed:

1/ Security – personal data stored electronically had to be protected at all levels, because app collected not only an image of the signature, but also recorded biometric data.

2/ Pace and breadth – first stage of the project included 5500 postmen with plans to equip another 18,500. First stages of the project covered 76% of postcodes to later reach 100% addresses nationwide.

3/ Flexibility -the post officehad to follow tendering procedures in order to choose the device and EMM software to supportit. That’s why the list of requirements was extremely detailed and included the same level of support for all platforms

With FAMOC manage, our customer managed to put postmen’s Windows tablet in the kiosk mode, blocking the end-users from installing any unwanted applications. Additionally,the IT team uses FAMOCmanageto distribute a dedicated mobileapp for postmen and enforce security policies such aspassword and location. Once installed, FAMOC manage enables IT to centralize managementof entire mobile infrastructure throughout thedevice lifecycle and remotely troubleshoot devices in thefield using remote desktop access.

The debt collection industry relies heavily on trust and data safety really matters. In Kruk S.A., employees use mobile devices in many situations, including outside of the office, so devices have to be secured all time.
Customer also wanted to be able to remotely help employees when they occur any problems with the device.

Thanks to FAMOC, devices and all of the corporate data stored on them are always secured. The customer also uses remote access to help employees working outside of the office whenever they have a problem with the device.