Zebra empowers those on the front line in retail, healthcare, transport and logistics, manufacturing and other industries to achieve a performance edge – an edge that translates to delighted customers, good patient outcomes and superior business results. Using FAMOC manage you can remotely manage and secure your Zebra devices. Learn more about the features that we have prepared for your mobile fleet!
Uniquely developed, honed, toughened, and tested to perform in even the harshest, most demanding environments, Zebra rugged devices are the definitive suite of products and tools for the enterprise looking to mobilize its workforce, its processes, its productivity, and its profitability. Together with FAMOC manage, Zebra devices ensure the multilevel security of your corporate and private data.
Zero-touch enrollment allows organizations to preconfigure the enterprise devices. Preconfigured devices provision themselves out-of-the-box, enabling organizations to streamline their device deployments.
Remote access is a feature especially important in the industries like transport, logistics but also courier services and any other companies where the employees are working in the field. It allows you to remotely access devices and data quickly, but also to manage them and help the end users.
Zebra OEMConfig is an administrative tool for configuring Zebra Android devices using Android Managed Configurations. Using FAMOC you can easily apply any new feature that is supported by Zebra. Zebra is supporting a lot of features - if you compare any “basic” Android with Zebra, on Zebra you can do much more and FAMOC is supporting such APIs.
The device will be dedicated for one purpose only with a dedicated launcher on the device. Those devices are used only for predetermined functionalities. The rest of features or even hardware elements are not available.
We support the OS upgrade system for Zebra devices. Lifeguard OTA is providing security updates to the Android operating system over the entire life cycle of Zebra devices.
Challenge
/ 1500 mechanics with Zebra devices,
/ GDPR and insurance regulations,
/ full lifecycle management (strong SLA should be in place break&fix within 24 hours / rollout 5 days after initial order / mobile device management).
Solution
/ zero-touch enrollment,
/ full managed service (configuration, security policies, remote lock / wipe,
compliance management),
/ asset management (devices, SIM card),
/ contract management (managed service, device lifetime, voice and data
service),
/ device lifecycle (automatic replacement by end of lifetime),
/ GDPR compliance,
/ support of BYOD / COPE modes.
Challenge
/ customer had problem with the devices used to control tickets, because the process was taking much too long,
/ devices needed to be secure and up-to-date,
/ apps for work (Mobile Ticket Inspector and Conductor Ticket Inspector) had to be installed on all of the devices,
/ there was no way to help workers if the problem with the device occurred.
Solution
/ 1300 Zebra TC77 rugged devices with FAMOC manage,
/ Zebra terminals work on the basis of the Android operating system with the LifeGuard program, thanks to which the customer has access to current security updates,
/ apps for work were remotely installed on all of the devices,
/ if the device would be stolen or lost, the IT administrator can remotely wipe or block it from the FAMOC manage platform,
/ appropriate security policies have been created to enforce security restrictions on the devices (forcing PIN code, lock passwords),
/ it is possible to provide remote help to the user, e.g. in case of technical problems with the device.
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